Terms & Conditions

Deposit and Payment Terms

A 50% deposit of the the function quote less staff costs unless otherwise agreed in writing, is required to reserve the agreed date. The remaining 50% of the agreed cost is payable on the day of the event.

Accounts not paid on time will attract a surcharge of 2.5% per calendar month until payment is made.

Pricing Policy

The quoted costs are based on a set minimum number of guests, as mentioned in the quote. Wild Thyme reserves the right to alter the quoted price should the number of guests increase or decrease significantly or below this minimum number, and should ingredient prices increase significantly in the intervening period.

Charges

All prices are based on a per person charge for food, unless otherwise stated in the quote.

No corkage charge on drinks is made.

We reserve the right to charge should the furniture need setting up prior to the event.

All breakages and loses of equipment used will be charged for.

Any staff working after midnight will be charged at £18.50 per hour.

The kitchen facilities will be left as we found them.

Tasting

If you would like a tasting session there would be a nominal charge for our time and the price of ingredients.

Final Numbers

Final numbers of guests should be agreed in writing ten days prior to the event and this number will be the final number invoiced, unless agreed in writing prior to the event.

Not included

We are NOT responsible for the removal of bottles.

We are NOT responsible for cleaning of premises.

Cancellations

Cancellation in writing up to 3 months before the event will result in no charge and all deposit moneys refunded (subject to the paragraph below).

Cancellation in writing between 1 month and 3 months before the event will incur a charge of 20% of the estimated final invoice (subject to the paragraph below).

Cancellation in writing between 14 days and 1 month before the event will incur a charge of 50% of the estimated final invoice (subject to the paragraph below).

Cancellation less than 14 days before the event will incur a charge of 90% of the estimated final invoice.

If at the time of cancellation any equipment, services or food have already been ordered from suppliers and cannot be cancelled without cost to us, then customers will be charged that additional cost.

Loss or Damage

If our property is wilfully or negligently damaged or stolen at a function the replacement cost is payable by the client.

If a client’s property is wilfully or negligently damaged by ourselves we will pay the replacement cost.

Accidental damage at an event should be covered by the client’s own insurance and no claim can be accepted by ourselves

We do not accept responsibility for the personal property of clients or guests.  Cloakrooms can be provided upon request but goods are left at the owner’s risk and without any obligation on the part of ourselves.

Force Majeure

We shall be under no liability for any delay or failure to provide services as a result of any act or circumstances beyond our reasonable control, including but not limited to Act of God, legislation, war, fire, drought, failure of power supply, lockout or strike.

Law

The laws of England and the jurisdiction of English Courts will apply to any dispute.

Quotations

Quotations are only valid for 4 weeks and are subject to written confirmation from the client.